Send us a message. We will be happy to help!

Privacy Policy

Our Heritage

Company News

Careers

Back to Home

Contact Us

ZH Service Request

Returns Request

Zero Halliburton Customer Care

<span style="font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Like most products, the Zero Halliburton lifetime warranty protects against manufacturer&apos;s defects, not normal wear and tear or misuse. You can read our warranty&#xA0;<a href="https://zerohalliburton.com/pages/customer-service#warranty" target="_blank" rel="noopener noreferrer"></a><span style="font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a class="fr-strong" href="https://zerohalliburton.com/pages/customer-service#warranty" rel="noopener noreferrer" target="_blank">here</a><span style="font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">.&#xA0;

Like most products, the Zero Halliburton lifetime warranty protects against manufacturer's defects, not normal wear and tear or misuse. You can read our warranty here.

Does my Warranty cover normal wear and tear or misuse?

FAQS

Can I delay my shipment?

What is the best way to clean aluminum?

Does aluminum scratch or dent?

I have had my case for many years and I would like to repair it or get replacement parts. Where should I go?

What are the airline standards for carry-on luggage?

Are you able to customize ZERO Halliburton cases?

How do I contact ZERO Halliburton Customer Service?

Are you able to repair scratches or repaint heritage cases?

Is airline damage covered under my Warranty?

Can I pay for repair services for cases not covered under the Warranty?

Do your products come with a warranty?

Shipping Policy

Domestic Return Policy

Ordering & Policies

Zero Halliburton Limited Warranty

Repair Service

Cleaning Instructions

ID Tag Monogram

Zero Halliburton for Lexus Travel Cases

Products & Maintenance

Heritage Line Collection: Lock Instructions

TSA Latch Lock Instructions (Classic Aluminum 3.0 / Geo Aluminum 3.0)

Zipper Type/Dial Lock TSA Lock Instruction Manual (Classic Lightweight 4.0)

Edge Lightweight Collection Lock Setting Instructions

Zipper Type/Dial Lock TSA Lock Instruction Manual (Classic Lightweight 3.0)

Pursuit Aluminum Collection Lock: Setting Instructions

Collectors Series Two-Step Lock Instructions

TSA Inset Lock Instructions

Pursuit, Edge, Slimline Attaches - Lock Instructions

Technical Case Lock Instructions

Vintage Lightweight Collection Lock Instructions

Instruction Manuals

Does my Warranty cover normal wear and tear or misuse?Updated 11 days ago